DVD Ripper > FAQs


License & Activation License & Activation


Q1.I purchased the product but didn’t get a license code. What shall I do?

Generally, you will receive the registration code via e-mail within one hour after the order is successful. If you have not received it in time or lost it, please contact [email protected] (Please provide the order number). We will send the registration code to you instantly.

Q2.How Can I install and register DumboFab DVD Ripper? hot

Step 1:Please copy and paste link below into your browser to download the full installer.

https://www.dumbofab.com/download/dumbofab_dvd-ripper_install.exe

Step 2: After the installation, open the program, and then go to the Menu icon and move mouse cursor to Help tab and press Register (or you can directly press Ctrl + Shift + r), and then the Registration Window will pop up:

Step 3: Then, copy and paste the registration code into it, then click the Register button to go ahead. Once DumboFab DVD Ripper is registered successfully, you'll see a pop-up registration successful page.

Tips: Please ensure there's no trailing blank when entering your licensed E-mail and registration code..

Q3.What shall I do, if the registration code is invalid?

You can make sure you install the right version (Windows or Mac?) of DumboFab DVD Ripper first, then check if there's trailing blank when entering the lregistration code (note they are all zeros in the registration code, no letter O). Please contact customer service ([email protected]) if neither way works.

Q4.Does the license key work for both Windows & Mac versions?

No. The key for Windows and Mac is different. If you purchase the wrong version of our program, please contact our support team ([email protected]) within 7 days to exchange the license.

Q5.Can I transfer my license key to a new computer? hot

You need to uninstall our program from your original PC for using on new computer. Generally, one license key can only be activated on a single computer for single user license. If you want to use the DumboFab DVD Ripper on multiple machines at the same time, you need to buy the appropriate number of separate license keys accordingly.


dvd ripping faqs DVD Ripping FAQs


Q1.Can DumboFab DVD Ripper rip encrypted DVD movies?

Yes, DumboFab DVD Ripper can effortlessly decrypt and rip DVD discs under the protection of CSS, Region, RCE, Sony ARccOS and PuppetLock. The supported DVD types include but are not limited to rip 99-title DVDs, workout DVDs, music DVDs, movie and TV series DVDs. Even if your DVDs are scratched, damaged or unplayable, the software is here to offer a solution.

Q2.Does DumboFab DVD Ripper support to rip the latest DVD?

Yes, DumboFab DVD Ripper is frequently being updated to support the latest DVD movies.

Q3.I cannot load a DVD into the program, what shall I do? hot

1) If the case happens to all DVDs, you can follow the steps below to solve the problem.

· Make sure you are using the latest version of DumboFab DVD Ripper.

· Make sure you have connected a DVD Drive to load the DVD.

· Make sure the system read the DVD Drive and DVD disc correctly.

· Make sure you have a good network.

· Uninstall the program and restart the computer. Then install the program again.

· Close the anti-virus program when downloading.

When the set up finishes, please right-click the icon on the desk top of your computer, and choose Run as administrator.

If your problem still cannot be solved, please contact us ([email protected]) with all files in the log folder for analysis. Here are the ways for you to find files in the log folder.

• Move your mouse cursor to the upper-right corner and click "Help" and select "Open Log", it will direct to the installation folder of this program. The log folder is in the installation path.

2) If the case happens to some DVDs only, it is maybe the encryption issue. We suggest you contact us with detailed information, including DVD name, the region code, publisher and Amazon link.

Q4.Can I driectly rip a DVD for playback on my iPad Pro?

Yes. DumboFab DVD Ripper offers a library of preprogrammed optimization profiles for specific devices including but not limited to iPad Pro, iPhone, tablets, gaming systems, smart TVs, etc.

Q5.Can DumboFab export audio files from my DVD files?

Yes, DumboFab DVD Ripper can effortlessly extract audio streams from your favorite DVD movie and save them into common audio formats like MP3, M4A, FLAC. Moreover, you can also save part of the background music from your DVD into desired audio files.


dvd editing faqs DVD Editing FAQs


Q1.Can I edit the DVD file name?

Yes. DumboFab DVD Ripper supports renaming the output video. You can move mouse cursor to the "Edit" menu and click "Rename" option to type the proper file name.

Q2.Can I remove the unwanted part of the video?

Yes, you can click "Edit" > "Crop". Then, choose the crop area ration, and select the want part.

Q3.How can I add special effect to the targeted file?

Click "Edit" > "Effect" to set special effect and filters. Choose the filter and adjust contrast, saturation, brightness and hue.

Q4.How do I add subtitles, text, or watermark to the converted DVD file? hot

Add a subtitle: Click "Edit" and choose "Subtitle" to add a subtitle to your video. Subtitles in srt, ass, ssa formats are supported.

Add watermark: Click "Edit" and choose "Watermark" to add text or image to your video.



other faqs Other FAQs


Q1.What are system requirements of DumboFab DVD Ripper?

Product Version
Supported OS
Processor
Free Hard Disk Space
RAM
For Windows
Windows 10/8/7/Vista/XP
> 500MHz Intel or AMD CPU
512MB or above
256MB or above
For Mac
Mac OS X 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8, 10.7.
> 1GHz Intel processor or above
100MB or above
512MB or above

Q2.What is the difference between the trial version and the registered version of the program? hot

The trial version and registered version are the same product, except for the limitation: Limit the output files to 3 minutes. After purchasing, you will get a registration code. Once you register the product, the free trial limitations will be removed.

Q3.What can I do when there are some errors while ripping a DVD?

1. Make sure there is no dusk on your DVD disc.

2. Make sure the graphics card has the latest driver update.

3. Errors may lay down on the disc, you may need to replace a new one.

4. Contact our support team ([email protected]) for further help. Send us the original file if possible.

Q4.Cannot update my DumboFab DVD Ripper, what shall I do?

Generally, if a new version released, you will receive an update reminder when you open our program, just click the OK to update it. If you're satisfied with current version, just ingore this.

PS: You can check out whether your DumboFab DVD Ripper is the latest version or not by moving mouse cursor to "Help" > "update".

If you failed to update it from the software itself, you can directly download it from the following link:
https://www.dumbofab.com/download/dumbofab_dvd-ripper_install.exe

Contact Support

If you still can't find your needed question, please contact us to get your answer.


Support Team: [email protected]



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