Part 1: If you meet a problem, especially a technical one
- Please go to our Update page and check whether you are using the latest version now
- Please read product FAQs before asking the technical support for help
- Contact us ( email to [email protected] ), if your problem can not be solved yet. We will reply as soon as possible.
Part 2: When you contact DumboFab Support, please send the email with the answers to the following questions
- What is your product and your order number are?
- When you problem occurred?
- Could you please detailedly describe your problem?
- Have you got a notice providing you with a link to a App.log? Please click the link and send us the detailed info of your log file.