Welcome to DumboFab Support Center! Here you can easily find answers to frequently asked questions about our products, including Pre-sale Inquiry, Update FAQ, Upgrade Policy, License Retrieval, and Refund Policy. If cannot get a satisfying solution, please contact our support team for help. And your emails will be replied within 24 hours once we received them.
Part 1: If you meet a problem, especially a technical one
- Please go to our Update page and check whether you are using the latest version now
- Please read product FAQs before asking the technical support for help
- Contact us ( email to [email protected] ), if your problem can not be solved yet. We will reply as soon as possible.
Part 2: When you contact DumboFab Support, please send the email with the answers to the following questions
- What is your product and your order number are?
- When you problem occurred?
- Could you please detailedly describe your problem?
- Have you got a notice providing you with a link to a App.log? Please click the link and send us the detailed info of your log file.
Part 3: Contact us
- Technical Team: [email protected]
- Sales Team: [email protected]
- Working Hours : 8:30 a.m. ~ 11:30 a.m. 1:00 p.m. ~ 5:30 p.m. (GMT +08)
Support Center
All message will be replied within 24 hours
Support Center
Sales FAQs
Technical FAQs
Refund Policy
Retrieve Registration Code
